Banker Middle East Product Awards 2019

Banker Middle East Product Awards 2019

CPI Financial, the leading financial publisher in the Middle East, is proud to announce the winners of the 2019 edition of the Banker Middle East Product Awards.

CPI Financial, the publisher of Banker Middle East, has been conducting Awards programmes associated with its market-leading banking and finance publications for the last two decades. Banker Middle East, its flagship title which now celebrating its 20th year, boasts more than 68,000 online members from across the Middle East who actively vote on www.bankerme.net.

The Banker Middle East Product Awards, now in their 12th year, celebrate the highest achievers and most successful financial products and services. While the Banker Middle East Industry Awards is decided by a complex methodology and panel of judges comprised of experts in the industry, the Banker Middle East Product Awards is decided by the readership of Banker Middle East both online and in print. 

This year’s edition received a record number of votes from registered subscribers of the publication both online and offline, with 9,200 votes recorded across 51 categories.

Due to the overwhelming response, categories which received a large number of votes in non-competing markets resulted in individual winners for countries that reached a certain vote threshold in that category. Otherwise, only one winner was chosen for the region.

In addition, because of the positive feedback and passionate engagement that this year’s Product Awards programme has generated for the industry at large, Banker Middle East will be publishing a Product Awards 2019 magazine, in order to highlight in greater detail the superlative products and services of the winning institutions.

“In the 20 years that we have published Banker Middle East, the industry’s products and services have experienced a period of remarkable growth and innovation, with exemplary institutions from across the region embracing the latest technologies and innovations to match and sometimes exceed the best banks and financial institutions worldwide. We’re proud to offer a platform with which the industry itself, as well as those in the broader financial landscape, can recognise those institutions across the Middle East whose product and service offerings stand out,” said Nigel Rodrigues, Founder and Chief Executive Officer of CPI Financial.

“The world is still changing rapidly, however, and the financial community must continue changing with it. The best institutions are customer-centric not only in their words, but in their actions. We look forward to tracing how the industry continues its forward momentum and adapts to the needs of tomorrow’s consumer,” Rodrigues continued.

 


A full list of Banker Middle East Product Awards 2019 winners is as follows:

 

Retail Banking

Best Retail Banking Services (Oman)

- Oman Arab Bank

Best Retail Banking Services (Lebanon)

- Blom Bank

Best Retail Banking Services (KSA)

- Al Rajhi Bank

Best Retail Banking Services (UAE)

- Emirates NBD

Best Car Loan

- Emirates NBD

Best Consumer Insurance Product

- AIG

Best Credit Card (KSA)

- The National Commercial Bank

Best Credit Card (UAE)

- Mashreq Bank

Best Islamic Credit Card

- The National Commercial Bank

Best Premium Credit Card (Kuwait)

- Ahli Bank of Kuwait

Best Premium Credit Card (KSA)

- The National Commercial Bank

Best Co-Branded Credit Card

- Blom Bank

Best Call Centre

- Commercial Bank of Dubai

Best Deposit Account

- Emirates NBD

Best Deposit Product

- Citibank

Best Current Account

- RAK Bank

Best Savings Account

- First Abu Dhabi Bank

Best Savings Product

- Ahli United Bank Kuwait

Best Bancassurance Product Proposition

- First Abu Dhabi Bank

Best Personal Loan

- Al Rajhi Bank

Best Premium Banking Services

- National Bank of Fujairah

Best Priority Banking Service

- Mashreq Bank

Best Mobile Banking Service (UAE)

- National Bank of Fujairah

Best Mobile Banking Service (Kuwait)

- Ahli United Bank Kuwait

Best Business Insurance Product

- AIG

Best Retail Customer Service

- Dubai Islamic Bank

Best Customer Loyalty Programme

- The National Commercial Bank

Best Social Media Customer Service

- Dubai Islamic Bank

Best Islamic Retail Banking Services (UAE)

- Dubai Islamic Bank

Best Islamic Retail Banking Services (KSA)

- Al Rajhi Bank

Best Islamic Retail Banking Services (Egypt)

- ADIB Egypt

Best Islamic Retail Banking Services (Bahrain)

- KFH Bahrain

Best Islamic Corporate Banking Services

- Dubai Islamic Bank

Best Digital Banking Services (Kuwait)

- Warba Bank

Best Digital Banking Services (UAE)

- Mashreq Bank

Best Ladies Proposition

- National Bank of Fujairah

Best Financial Inclusion Programme

- Standard Chartered

Best Home Finance Product

- Dubai Islamic Bank

 

Wealth Management & Investments

Best Forex Trading Service

- Century Financial Consultancy

Best Islamic Fund

- First Abu Dhabi Bank

Best Wealth Management Solution

- Standard Chartered

Best Equity Fund

- First Abu Dhabi Bank

 

SME Finance

Best SME Exchange Service

- Mashreq Bank

Best SME Internet Banking Service

- National Bank of Fujairah

Best SME Loan

- National Bank of Fujairah

Best SME Trade Finance

-National Bank of Fujairah

Best Customer Service – SME

- Mashreq Bank

 

Corporate & Investment Banking

Best Investment Banking Services

- GFH Financial Group

Best Trade Finance Offering

- Trade Bank of Iraq

Best Real Estate Advisory

- Mashreq CIBG

Best Corporate Advisory Service

- Standard Chartered

Corporate Deal of the Year

- Dubai Islamic Bank

Best Cash Management

- Commercial Bank of Dubai

Best Treasury Management

- National Bank of Fujairah

Best Market Maker and Liquidity Provider

- Al Ramz Capital

Best Customer Service – Corporate/Investment Banking (UAE)

- National Bank of Fujairah

Best Customer Service – Corporate/Investment Banking (Bahrain)

- KFH Bahrain

Best IT Solutions Provider

- SAP

Best Investment Management Services

- GFH Financial Group

 

Overall

Best Banking Services (KSA)

- The National Commercial Bank

Best Banking Services (UAE)

- Dubai Islamic Bank

Best Banking Services (Lebanon)

- Blom Bank

Best Banking Services (Oman)

- Oman Arab Bank

Best Banking Services (Iraq)

- Trade Bank of Iraq

Best Banking Services (Bahrain)

- KFH Bahrain

Best Digital Transformation Services

- Commercial Bank of Dubai

Best CSR Services

- Ahli United Bank Kuwait

INFO

VOTING OPENS ON:
15th  August  2019


VOTING CLOSES ON:
5th October 2019


WINNERS WILL BE ANNOUNCED ON 
6th October 2019




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CPI Financial was established in Dubai in 1999 to meet the needs of an ever-expanding financial community, offering a comprehensive portfolio of market-leading products and services tailor-made for the banking and financial services sectors.


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